Shipping
AVORA Shipping & Timeframe Guide
DISPATCH TIMEFRAME
Orders are dispatched within 72 hours of being placed, often on the same day. Dispatch operates from Monday to Saturday. Orders placed on public holidays will be dispatched on the next working day. Please allow for slight delays during promotional periods or holidays.
SHIPPING OPTIONS
AVORA offers free standard shipping on all products and optional express shipping upgrades for faster processing and added benefits.
| Shipping Option | Details |
|---|---|
| Free Standard Shipping | Enjoy free shipping on all orders worldwide. |
| Extra Priority Packing & 100% Insurance | Your package will receive extra care during packing. If it arrives damaged due to shipping, you will receive a store credit or a replacement of the same product. |
| Express Shipping | Delivery is expedited, reducing the total timeframe by approximately 2 days compared to standard shipping. Cost: €6.86 |
| Express Insured Shipping | Includes expedited delivery and full insurance coverage for added peace of mind. Cost: €9.97 |
DELIVERY TIMEFRAMES
| Region | Method | Timeframe | Cost |
|---|---|---|---|
| Europe | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | €6.86 | |
| Express Insured | 5 - 13 business days | €9.97 | |
| USA | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | $15.00 USD | |
| Canada | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | $20.00 CAD | |
| Australia | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | $25.00 AUD | |
| New Zealand | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | $20.00 NZD | |
| Asia | Standard | 7 - 15 business days | Free |
| Express | 5 - 13 business days | $30.00 AUD | |
| Rest of World | Express | 5 - 13 business days | $69.99 AUD |
TRACKING INFORMATION
Once your order has been dispatched, you will receive a tracking code (T&T). This code allows you to monitor your shipment and delivery status online. Please note that tracking codes are sent via email.
DELAYS & LOST PACKAGES
If your package is lost in transit, AVORA will provide you with either:
- A store credit for the value of the lost items.
- A replacement of the same product (based on availability).
For assistance with lost or delayed packages, please contact us at support@avora-fashion.com.
UNDELIVERABLE PACKAGES
If your order is returned to AVORA as undeliverable due to invalid address details or missed delivery attempts, you will receive a store credit for the value of the items (excluding original shipping costs).
RESTRICTED COUNTRIES
We currently DO NOT SHIP to the following countries:
- Philippines
- Brazil
- Puerto Rico
- Costa Rica
- Iran
- Syria
- Yemen
- Iceland
- Oman
- Israel
- Cayman Islands
- India
- Kuwait
- Kosovo
- Vietnam
- Nigeria
- Martinique
- Kazakhstan
- Serbia
- Turkey
CUSTOMER SUPPORT
For any additional inquiries regarding shipping, delivery, or lost packages, contact us at support@avora-fashion.com.
Our support team is here to help!